About Us

When manufacturer service is too costly, too slow, or too quick to recommend replacement, Service Right helps facilities find a practical next step.

Why Service Right Exists

When Manufacturer Service Is Not the Best First Call

When a sterilizer goes down, the first call is often the manufacturer. Sometimes that makes sense. Other times, the service window is too far out, the repair quote is too high, or the replacement recommendation comes before anyone has taken a closer look. Service Right was built for that second situation.

What We Help You Avoid
  • Waiting days for a manufacturer service window
  • Paying more than the repair should cost
  • Replacing equipment before the issue is fully checked
  • Guessing whether you need service, parts, PM, or replacement
  • Treating hospital and dental equipment like the same problem
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Experience From Both Sides of the Service Call

Built by People Who Know the Equipment

Service Right was founded in 2025 by Joey Garcia, Johnathan Espindola, Toby Roberson, and Greg Roberts. The company brings together hospital, surgery center, sterile processing, and dental equipment experience instead of treating every service call like the same problem.



That mix matters because the right answer is not always “repair it” or “replace it.” A hospital sterilizer, washer-disinfector, dental autoclave, compressor, or vacuum pump each has its own service history, failure points, and budget conversation. Service Right looks at the equipment in front of us before recommending the next step.

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Where the Field Experience Shows Up

35+ Years Across the Equipment Facilities Rely On

Service Right brings over 35 years of combined field experience to the equipment that keeps sterile processing departments, surgery centers, and dental offices moving.

Equipment We Support
  • Sterilizers and autoclaves
  • Washer-disinfectors and endoscopic washers
  • Low-temp sterilizers
  • Chambers and boilers
  • Dental compressors and vacuum pumps
  • PM kits, parts, and replacement equipment
  • ST108 water quality support and service documentation
Who Service Right Works With

Equipment Service for the Facilities That Cannot Afford Downtime

Different facilities feel downtime differently. Service Right helps teams find the right repair, maintenance, parts, equipment, or compliance path.

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Hospital

Sterilizer repair, washer-disinfector support, chamber cleaning, boiler inspection, PM, service contracts, and ST108 water quality support.

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Dental

Dental sterilizer repair, autoclave service, compressor repair, vacuum pump repair, PM kits, parts, Certified Clean assessments, and equipment planning.

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ASC

Equipment support for surgery centers that need sterilizers, autoclaves, chamber cleaning, boiler inspection, replacement options, and PM kept on schedule.

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Veterinary

Sterilizer, autoclave, compressor, vacuum pump, PM kit, parts, and equipment support for veterinary clinics and animal care facilities.

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Government

Repair, maintenance, parts, and equipment support for public facilities that need clear service documentation and practical equipment guidance.

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Federal

Sterilizer, autoclave, parts, PM, and equipment support for federal facilities that need service options outside of manufacturer-direct pricing.

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Military

Equipment service, maintenance, parts, and replacement support for military facilities that depend on reliable sterilizers and related systems.

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Universities

Sterilizer, autoclave, parts, PM, and equipment support for university clinics, labs, health programs, and training environments.

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Research Labs

Support for sterilizers, autoclaves, PM kits, parts, and equipment used in lab settings where uptime and documentation matter.

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Pharmaceutical

Sterilizer, autoclave, maintenance, parts, and equipment support for pharmaceutical environments with strict process and documentation needs.

Our Service Philosophy

Veteran-Owned and Built Around Doing the Job Right

Service Right is a veteran-owned medical equipment service company based in Tyler, TX. The philosophy is simple: do honest work, price it fairly, and help facilities make the right call on repair, maintenance, parts, or replacement.


That standard matters when a hospital, surgery center, dental office, lab, or public facility is choosing who to trust with sterilizer repair, autoclave repair, dental equipment service, or preventive maintenance.


  • Faith
  • Service
  • Stewardship
  • Honesty
  • Reliability
Ready for the Next Step?

Request a Quote

Need repair, service, parts, or equipment? Send the make, model, issue, and tag photo through the form so we can quote the right next step.

Contact Us